We Are Now Offering Tele-Audiology Services

Also referred to as, “remote care,” tele-audiology is the delivery of audiological services via phone or internet. This means that we are able to provide some services virtually, with no in-person office visit. Virtual appointments are a great service option during the COVID-19 pandemic, but also if you live far away or have limited mobility that makes an office visit difficult.

Oticon RemoteCare and myPhonak are new telehealth options that allow our office to connect virtually to our patients through free mobile apps from any location with Wi-Fi or mobile data. This allows your audiologist to make hearing aid adjustments remotely. Some services still require in-person visits like cerumen removal, ear impressions, hearing tests, initial fittings, etc. However, if you are needing hearing aid adjustments or a follow-up appointment to check on your progress, try scheduling a virtual appointment with our office today. 

Services we can do via Tele-Audiology:

• Fine tune and make adjustments on hearing aids
• Monitor hearing aid activity
• Talk you through pairing Bluetooth devices
• Talk you through cleaning devices: changing wax filters and domes
• Counseling

Services we can NOT do via Tele-Audiology:

• Hearing evaluations
• Ear molds impressions or modifications
• Initial hearing aid fittings
• Cerumen management
• Vestibular testing