At Alexandria Hearing Centers, we are committed to protecting the privacy and confidentiality of our clients’ personal information. This privacy policy outlines how we collect, use, and safeguard the information provided to us through our webforms and other communication channels. Please read this policy carefully to understand our practices regarding your personal information.
1. Collection of Personal Information:
We may collect personal information from you when you fill out our webforms or communicate with us via our website. The types of personal information we may collect include but are not limited to:
– Name
– Contact information (email address, phone number)
– Demographic information
– Medical history and related information
2. Use of Personal Information:
We use the collected personal information for the following purposes:
– To provide audiology services and related treatments
– To communicate with you regarding appointments, test results, and other relevant information
– To improve our services and tailor them to your specific needs
– To comply with legal and regulatory requirements
3. Protection of Personal Information:
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect and ensure we are in compliance with HIPAA requirements.
4. Sharing of Personal Information:
We do not share your personal information with third parties or affiliates for marketing or promotional purposes.
SMS Disclosure:
1. Purpose of SMS Communication:
We may use SMS communication to provide appointment reminders, share important updates, and communicate with you regarding your audiology care. This method of communication offers convenience and allows for timely and efficient communication.
2. Consent:
By providing us with your mobile phone number and opting to receive SMS communication, you are giving us your consent to communicate with you via SMS for the purposes mentioned above. You have the right to withdraw your consent at any time by contacting our office.
3. Security Measures:
We take the security of your personal information seriously. We have implemented appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Risks and Limitations:
While we strive to maintain the confidentiality and security of your information, it is important to acknowledge the potential risks and limitations of SMS communication. SMS messages may be intercepted, accessed, or read by unauthorized individuals. Therefore, we recommend avoiding sharing sensitive or confidential information through SMS and contacting our office directly for any concerns of a sensitive nature.
5. Opting Out:
If you no longer wish to receive SMS communication from us, please inform our office, and we will remove your mobile phone number from our SMS communication list. Please note that opting out of SMS communication may limit our ability to provide certain services or timely updates.
By continuing to receive SMS communication from [Your Audiology Practice Name], you acknowledge that you have read and understood this SMS disclosure and agree to the terms outlined herein.
Updates to the Privacy Policy:
We may update our privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review the policy periodically. If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact us.